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Customer Advisor with Serbian

Miejsce pracy: Warszawa

Job description:

Providing high-quality customer service via phone, email, chat, and social media
Assisting with product information and resolving technical issues
Initiating and managing Xiaomi device repair processes
Adhering to detailed project guidelines and maintaining high service standards
Supporting team goals and contributing to a positive workplace environment

Requirements:

Knowledge of Serbian - C1 level and English - B1 level
Basic computer skills (Windows environment)
Problem-solving and communication skills
Ability to learn quickly and memorize technical information

Nice to have:

Polish language knowledge - B1 level

We offer:

Performance bonus
Hybrid work model: The first month in the office, then hybrid work (70% in the office, 30% remote)
2 weeks of comprehensive in-office training
Private LuxMed healthcare
MyBenefit with a monthly budget
Life insurance
MultiSport
Fruit on Wednesdays
Pizza Days!
Development opportunities through coaching and skill development sessions
Supportive team environment

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

Concentrix Radom Customer Advisor with Serbian Płock Warszawa Pracownik Działu Obsługi Klienta Warszawa

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