Konsultant telefoniczny

Customer Service Specialist with Hebrew and Russian

Place of work: Warsaw

We are currently looking for a Customer Service Specialist with Hebrew and Russian to join an international project supporting a global brand providing medical equipment and modern healthcare solutions.

In this role, you will represent the brand by combining empathy, product knowledge, and problem-solving skills.

Your responsibilities

Providing the highest quality of customer service.
Supporting customers with product-related matters, orders, and account inquiries.
Guiding customers toward solutions in a clear, friendly, and engaging manner.
Educating customers about product features, benefits, and available solutions.
Taking ownership of customer cases and ensuring appropriate follow-up until they are resolved.

What are we looking for?

Very good knowledge of Hebrew (C1) and Russian (C2)
High emotional intelligence and the ability to build trust and relationships with customers.
A confident and positive communication style, with strong influencing skills.
The ability to explain product value and benefits in a clear and engaging way.
Strong problem-solving skills and the ability to make sound decisions in dynamic situations.
Attention to detail and ownership of customer cases.
The ability to work with CRM systems and knowledge bases, or a willingness to learn.
Curiosity and enthusiasm for learning about new products, technologies, and customer needs.

What will you gain by joining Foundever?

Paid onboarding and comprehensive training to help you succeed in the role.
A friendly and supportive international work environment.
Opportunities for further development within our company.
Multisport card.
Access to internal learning platforms and training resources.

Ready to join Foundever?

The controller of your personal data is Foundever® with its registered office at ul. Taśmowa 7, 02-677 Warsaw, Poland.
Your personal data will be processed for the purposes of conducting the recruitment process, including the assessment of your application and contacting you regarding potential employment.
The legal basis for processing your personal data is Article 6(1)(b) GDPR (taking steps prior to entering into an employment contract), Article 6(1)(c) GDPR (compliance with legal obligations), and Article 6(1)(f) GDPR (the legitimate interest of the controller consisting in conducting the recruitment process).
Recipients of your personal data may include entities supporting the recruitment process, such as recruitment system providers, as well as other entities within the Foundever group, in accordance with applicable data protection laws.Your personal data will be retained for the duration of the recruitment process and thereafter for the period required by applicable laws and internal data retention policies.
You have the right to access your personal data, request rectification or erasure, restrict processing, object to processing, and lodge a complaint with the competent supervisory authority.
In matters related to the processing of personal data, you may contact the Data Protection Officer at [email protected].

Customer Service Specialist with Hebrew and Russian

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Customer Service Specialist with Hebrew and Russian

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