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For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier.

Travel Advisor with Swedish / Norwegian / Danish

Miejsce pracy: Warszawa

Job description:

Be the 1st point of contact for premium travel inquiries of customers.
Advise partners on flights, products, online services, payment methods, membership programs etc.
Help in purchasing airline tickets and handling different payment methods.
Support customers with travel difficulties.
Assist passengers via calls /chat.
Foster enduring relationships with customers for building trust.

Requirements:

Fluent in written and spoken Swedish, Norwegian or Danish (C1 level)
Fluent in written and spoken English (B2 level)
Naturally helpful and collaborative spirit
Enthusiastic, patient, and open-minded
Active listener and able to communicate clearly and with ease
Sharp eye for accuracy and precision
Highly organized
Available to work from our office in Warsaw

We offer:

Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
Fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
International and diverse work environment that broadens your horizons.
Investment in your growth through coaching and mentoring, enhancing your skills and potential.
Work in a modern office located in the heart of Warsaw.

Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.

Travel Advisor with Swedish / Norwegian / Danish

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Travel Advisor with Swedish / Norwegian / Danish

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